We arrived at the Four Seasons Hotel Sydney by taxi where we were greeted by the very friendly concierge team with all big smiles! They offered to take our bags and opened the massive glass doors for us and we headed straight to the reception desk with jaws dropped, we were amazed by the lobby area it’s massive and has a bit of a golden glow to it. As it was only 11am, most people were still checking out (as check out is 12noon) so we waiting in the longish line of people but we were surprised at how quickly guests were attended to by the staff at the front desk, they didn’t look stressed or worried either and the guests didn’t look rushed.
Right next to the line was a small stand with some fruit juice and glasses for people to have while they waited, sadly there were no clean glasses when we arrived.
When it came to our turn we were served by a lovely lady with a very large smile on her face! It was wonderful to continue to feel so welcomed, what a fantastic first impression.
She told us that unfortunately the room wasn’t ready yet (which we had expected as it was still early in the day) but she offered to look after our bag for us and would call us when it was ready. We dropped everything off and headed to Darling Harbour for the day. We received a phone call an hour or so later to say that our room was ready and to drop by the reception to collect our keys.
We picked up our keys and headed to the 28th floor to our Grand Premier Full Harbour-View Room. This room is massive compared to normal hotel rooms at a whopping 53 m2, to give you some prospective, the Deluxe City View Rooms (which was the more basic rooms) are 26 m2.
The bathroom is on the left as you walk in, it’s quite large as well, with a his and her sink set, a large bath tub and shower and toilet all surrounded by the most beautiful marble.
As you walk further into the room you come to a wide opening, on the right is a very large work desk, big enough to have a board meeting on and on the left is the bedroom. In the bedroom there is a very large king bed which I believe is made specifically for the Four Seasons hotels, four very comfortable feather pillows, 2 side tables, a small coffee table and a large 42 inch TV. Right next to the window in a day lounge (where I spent most of my time) with large windows and the best views in Sydney!! From this room we could see both the Sydney Opera house and the Sydney harbour bridge as well as Circular Quay and right out into the harbour. I remember sitting there for hours watching the ferries going in and out of circular quay, while Pete enjoyed the discovery channel! During the evening we sat together on this little lounge and watched a lightning storm over Sydney harbour, it was so romantic! Until I attempted to take photos of the lightning, I’m not as fast as the lightning sadly!
We were unable to find a guest directory, this is usually the first thing I look for to see what the hotel offers and what suggestions the hotel has for the surrounding area, I was surprised to find that it was actually on the TV all you need is the TV remote to navigate the system, it’s very user friendly and very eco-friendly!
The only small negative about the room was a small wet patch on the carpet where a preview guest had split some water.
We called down to reception to get a towel to put on the floor where the wet patch was. They came up very quickly and provide us with an extra towel and offering to have us moved to another room but we declined as we were already settled in and it was just a little bit of spilt water, it really didn’t bother us.
Other than that, the room was very well cleaned and smelt really fresh.
One thing I have really missed from travelling within Luxury hotels in Thailand is the nightly turn down service, I was SOO excited to have a knock on the door at 6pm to find housekeeping standing there offering a turn down! (YAY!!!!) They turned down our bed and left a bucket of ice for us to enjoy some nice icy cold drinks that evening.
We did not use the pool but had a great view of it from our room. It is an outdoor pool with a length of 17m, nice to do a few laps or just relax. I don’t believe there is much of a view from the pool, but a view isn’t everything, it’s nice to just relax.
We tried out a few venues while at the Four Season Hotel Sydney; (1) we got dressed up and headed out for a drink at the Grain bar. When we arrived, the wait staff said to have a seat and when we are ready to order at the bar, we were impressed by the bar staff as they were very friendly and very open to making new drinks. Hot tip: Try a Kahlua and Lemon squash (it’s one of Pete’s inventions!), it always makes the bar tenders cringe, until they try it, it’s a great mix! Our drinks arrived with a little bowl of snack to enjoy. We sat at the bench facing the street, it was lovely to sitting there, enjoy a drink and watch the world go past (as said by the Four Seasons Hotel Sydney Team!!), we even got to see a few bats flying around some trees near the hotel.
One of the wait staff came to clear our finished drinks and took an order for more, it was nice to relax and enjoy a drink or two.
(2) We had originally decided to dine out but in end we went back to the hotel to relax in our very large comfortable room (and stare out the window some more), we thought it would be nice to treat ourselves to some room service and a movie or some more discovery channel. So we ordered room service and had to call back a few times to add things we found on the menu (some yummy desserts!!), room service was promptly delivered on a little trolley with our very delicious dinner; my very juicy Wagyu beef burger, Pete’s fresh chicken club sandwich and to finish off a rich, sweet Chocolate Swiss Roll.
(3) The next morning we had breakfast in the Wood Restaurant. We were greeted by the lovely Suzanne who showed us to our seats and took our coffee orders; she explained where all of the different foods were located at the buffet (fruit, cereal, hot foods and pastries). The Buffet had a massive range of food, everything you could want to start your day right. The restaurant is very impressive and of course as the name suggests the décor is wood with wood walls, wooden tables and walls and a live herb wall. The kitchen is open plan, where everything is cooked on a grill or in the wood-fire oven.
We did not use the facilities.
Four Seasons Hotel Sydney is in a great location, it’s just a few minutes’ walk to Circular Quay, close to the famous Sydney opera house and the famous Sydney harbour bridge and also a place you can catch lots of ferries. It’s also a short walk to the main mails like Pitt street mall and the Queen Victoria Building (QVB). The Rocks are also close by, this is a Historic district with a lot of quality bars and restaurants right at your doorstep
Staff Worth Special mention –
Everyone we encountered was very friendly, kind and courtesy. Nothing was too hard and everyone was very respectful. Everyone we encountered stood out for us
General Summary –
The Four Seasons brand has an air of true luxury, the rooms are comfortable and classy, the restaurants was luxurious and the staff go out of their way to make your stay memorable, we never encountered a miserable looking staff member.
Not only did I love the turn down service, I loved that every time I called anywhere within the hotel, they always answered with “how can I help you Mrs Duffield”, it made me feel like a valued guest rather than a room number.
The only little annoying thing was the charge for Wi-Fi which is a little annoying after travelling in Asia, however this is how Australia has always been so we are used to it. The other annoying thing about the Wi-Fi was that only 1 of us could be online at one time, it was not possible to have both of us, unless I misread in instructions?
Disclaimer: Thank you to the Four Seasons Hotel Sydney who kindly hosted us for the night . All opinions expressed are my own and have not been influenced in any way.